Booking a day out has become part of our social life, but if you're a visitor attraction, should you continue to force pre-booking?

In recent weeks there's been extensive job cuts in the visitor attraction sector. How do you open with less staff?

It's not a joke. The answer is always. Everyone hates a queue, but how can you make it an opportunity.

It's a big question this one. Many visitors hate it but it can be crucial to managing visitor flow on your site. What would you do?